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Stages of Conflict Prior to any discussion of conflict, we need to examine what the conflict is and at what stage we're entering into it. The stages below represent levels of escalation (delineated clearly only for illustrative purposes; they are never quite so clear), and your entry into a conflict may occur at any stage (that is, you can be trained to ...

From my experience as a bouncer, I can unequivocally state that you are making two very big assumptions here: escalations can be avoided escalations should be avoided The best way to avoid an escalation is to walk away. However there are many times where you can't or shouldn't avoid the escalation, and there will be times where you need to join the ...

Rory Miller and Marc MacYoung do a "Conflict Communication" course. They are available for seminars, and I beleive will have a book coming out soon on the topic. I've been through the seminar with Rory and it was a great learning experience. http://conflictcommunications.com/index.htm Rory's book "Facing Violence" is also a great resource on this topic.

I don't have personal experience of any books on the broader topic of conflict resolution, but a few different texts I've read touch on different specific sub-topics. My old karate school uses Joan M. Nelson's Self-Defense: Steps to Success for a reference manual on the topics of assertiveness and de-escalation, which are key concepts in conflict ...

I'm going to answer this question by pointing my finger at the moon. Conflict comes from ego. Your ego. Other people's ego. And two or more egos suddenly wanting really hard to "win". If YOU don't want to win, then where is the conflict? Well, unfortunately, sometimes egos make up big long stories and they don't need another ego. So now you know: once ...